How DANA And QRIS Data Appear In Privacy
Our Privacy Policy starts when you open an account and provide a phone number, login details or verification response. We record practical account events, such as a sign-in device, requested lobby page, wallet status and transaction reference, so we can confirm activity and answer account questions.
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DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may show a reference, amount and status rather than your wallet password. We use this data to operate account access, check payment disputes, protect against unusual sign-ins and meet requests where local law permits. We restrict
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internal access to staff who need it for these tasks, and we do not ask for your wallet PIN in chat. Retention depends on the purpose and applicable legal requirements; you can ask us what remains connected to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.